Author: Ines Marinho
“A coach is someone who can give correction without resentment.” – Coach John Wooden
During your life you have, at least once, found an inspiring person who used its talents to motivate you forward in your life. Coaches are a vital part of sports, like soccer, basketball, hockey, horse racing, especially because they make team’s get focused and they inspire the athletes to achieve their goals. When a coach like this comes to your path, it can influence and impact your shape to your professional and personal development.
Those who give people directions, stimulating our admiration, instead of making us fear them are the real coaches of life. Coaching employees in important to develop an internal culture that supports all the customers’ experience and cultivates the good environment in the working place. But what does it take to be a good coach? Find the answers down below.
A good coach is well aware
Self-awareness is a journey itself that requires intelligence and flexibility. Becoming a valuable and effective coach takes the art of understanding oneself and the other.
A good coach knows what issues deserve attention
Being confused about problem areas or not knowing how to bring up with the appropriate parties, suggests an unwillingness to affect in a positive way and demonstrates a lack of leadership.
A good coach is ready for open-minded discussion
A coach should lead meetings and schedules with his/her employees. A solid agenda makes the accomplished mission. Without any structure, the coaching meeting can develop into casual and not needed conversations with no substance or direction to be taken. Leadership and precise goals are needed for the title of “good coach”.
A good coach treats the employees as partners and a team
Some coaches need to be tough to mark some position. They are usually inflexible, dictators and rude. As well, most of the times they have no idea who their employees are or what strengths they have. Resentment has no place in an effective coaching relationship. Considering the employees as team members of the main goal, for example, will make a working place more concise.
A good coach makes goals and expectations clear
Both coach and employees agreeing in perspectives, goals, and points of view will make the teamwork go smoother. If not everyone agrees with each other, then the discussion should take place until people feel they had the chance of speaking out their mind and ideas. Coming to decisions as a team is a way for a successful ‘match game’.
A good coach listens to understand, not to answer
Rather than assigning blame or criticize, he/she allows the employee to explain their perspectives and ideas. The root of misunderstanding should be destroyed, and communication should be clear and open.
A good coach provides resources, authority, training, support and means for carrying solutions
Coaching is just not a weekly meeting. The coach should keep an active role on following the employees working updates, with additional guidance the worker might need. Providing all the support he/she can is crucial for a solid and trustworthy relationship.
When the solutions of work don’t turn out as expected, a good coach leads the new battle strategy
If at first, the employees don’t succeed, it can happen to be the result of a misunderstanding, or it could also be that the original plan was not effective. A good coach is open to joining the battle forces and not being defeated by one trial. He/she will have a backup plan, or two backup plans, to help his/her team to achieve the goals. Not being defeated by work is one of the greatest qualities of a coach. Keeping a positive attitude towards the future is the way to keep on working hard towards purposes.When a coach and an employee have mutual respect for each other, the rewards and benefits for your employees and customers are endless. Conquer them with respect and no fear, and together you can conquer the world.